The Role

We’re expanding our CloudOps team to meet growing demand for our AWS managed services. As a CloudOps Support Specialist, you’ll be part of a team of AWS-certified experts responsible for monitoring, managing, and optimizing our clients’ cloud environments. You’ll work directly with businesses who trust us to keep their critical infrastructure running around the clock.

What You’ll Do

• Monitor & Respond: Provide monitoring and rapid response to incidents, ensuring minimal downtime for client environments
• Optimize Performance: Proactively identify and implement performance improvements across AWS infrastructure
• Disaster Recovery: Implement and maintain backup and disaster recovery solutions
• Client Communication: Serve as a technical point of contact, explaining complex cloud concepts in business-friendly terms
• Continuous Improvement: Contribute to automation initiatives and service delivery improvements

What We’re Looking For

Required:

• AWS certification (Solutions Architect Associate, SysOps Administrator, or equivalent)
• 2+ years of hands-on experience with AWS services (EC2, S3, RDS, Lambda, CloudWatch, etc.)
• Strong troubleshooting skills
• Experience with infrastructure-as-code (Terraform, CloudFormation)
• Excellent communication skills in Swedish and English (written and verbal)
• Willingness to participate in on-call rotation

Nice to Have:

• Additional AWS certifications (Professional level, Security, Advanced Networking)
• Experience with monitoring tools and automation frameworks

Why Join Elastic Move?

• Work with Cutting-Edge Technology: Manage diverse AWS environments and stay at the forefront of cloud innovation
• Professional Growth: Access to AWS training, certification programs, and continuous learning opportunities
• Collaborative Culture: Join a team of passionate cloud experts who support each other
• Meaningful Impact: Your work directly helps clients achieve operational efficiency and business success
• Flexible Working: Balance between remote work and collaboration

Our Service Model

You’ll be supporting our tiered CloudOps service offering, which includes:

• Automated monitoring and alerting
• Proactive security and compliance management
• Cost optimization and FinOps support
• Disaster recovery planning and execution
• Dedicated technical account management for premium clients